Privacy Policy

1. Introduction

MzancexAI ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy describes the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

2. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Contact information such as your name, email address, and phone number when you submit an inquiry or request.
• Financial planning inputs you voluntarily provide, such as income ranges, savings goals, or household details, to generate illustrative projections.
• Technical information such as IP address, browser type, device information, and pages visited, collected automatically through standard web technologies.
• Cookies and similar technologies used to remember preferences and understand general usage patterns.

3. How We Use Your Information

We use collected information for purposes that may include:

• Providing, operating, and maintaining our website and planning tools.
• Responding to inquiries, requests, or support questions.
• Improving our website content, features, and user experience.
• Communicating updates, informational content, or service-related notices, where you have consented to receive them.
• Maintaining the security and integrity of our systems.

4. Legal Basis for Processing

Where required by applicable law, we process personal information on the basis of your consent, the necessity of processing to respond to your requests, or our legitimate interest in operating and improving our services in a manner that does not override your rights.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who assist in operating our website, subject to confidentiality obligations.
• Professional advisors, where necessary for legal or regulatory purposes.
• Authorities, where required to comply with a legal obligation or valid legal process.

6. Cookies

Our website may use cookies and similar tracking technologies to support functionality and analyse general usage trends. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Data Security

We apply reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing activities. Requests can be submitted through the contact details provided on our website, where available.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

11. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. International Data Transfers

Depending on how our services are hosted and operated, information may be processed or stored in locations other than your own. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact channels listed on our website.

This document is a general template and does not constitute legal advice. MzancexAI recommends obtaining professional legal review to ensure compliance with applicable privacy laws relevant to your operations and jurisdiction.